Tamworth Information Centre & General Information

For information on Tamworth and the surrounding area, please contact us at Tamworth Information Centre, where our friendly staff can assist you with their local knowledge and resources.

We are the box office for Tamworth Assembly Rooms, Tamworth Castle and many other local events.

For groups and coach parking please see the Tours and Sightseeing page.

Address: Tamworth Assembly Rooms, Corporation Street, Tamworth, Staffordshire, B79 7DN.

DUE TO COVID-19 our office in Tamworth Assembly Rooms is currently shut.

We are currently working remotely and can be contacted by:

Telephone: 01827 709581 or 01827 709618
Email: tic@tamworth.gov.uk 
or fill in our online contact form

Our hours are Monday - Saturday, 10am - 4pm.

To get the latest news and offers Like us on Facebook or Follow us on Twitter 


General Information


Situated on level 5 Ankerside Car Park. The centre is open Monday to Saturday: 9am - 5pm. It is advisable to check and book prior to your visit.  For more information and enquiries, call 01827 709 392 or visit www.mercian-ability.org.uk


The toilets in Ankerside Shopping Centre are now open on restricted hours - 10am-3pm.

The public toilets in the Castle Grounds open hours are currently:

  • 10am – 4pm on Tuesdays and Fridays 
  • 10am – 5pm on Saturdays and Sundays 
  • During the school holidays the toilets will be open seven days a week, Monday to Friday 10am – 3pm and Saturday and Sunday 10am – 4pm.  
  • N.B. Toilets may close 10 minutes prior for cleaning

Public Toilets are located at the following:

Tamworth Castle Pleasure Grounds
The Castle Grounds has modern public toilet facilities including individual unisex cubicles, disabled access toilets, baby changing and a fully accessible Changing Places facility.

Opening Times:

  • Easter to October 31st - 8am to 5pm daily
  • November 1st to Easter - Mon-Fri 1pm to 5pm, Sat-Sun 8am-5pm
  • In addition, two unisex cubicles will be open 24/7 throughout the year

Ankerside Shopping Centre
There are also toilet facilities within Ankerside Shopping Centre (next to the Castle Grounds) during their normal trading hours. They are located on the shopping centre next to the parking pay machines on exit to the car park on level 5, opposite Shopmobility. 

Tamworth Retail Parks
There are no external public toilets but most of the stores on the parks have public toilets available within the stores. All toilets have baby changing facilities.

Changing places are currently available in Tamworth Castle Grounds, Drayton Manor and Kingsbury Waterpark, please check the Changing Places website for more information.